FREQUENTLY ASKED QUESTIONS

Where are you located?

All of our weekly term classes and short courses are held at our premises at Ground Floor, 6 Rowern Court, Box Hill North, Victoria 3129.

How do I get there?

Off the Eastern Freeway, take the Middleborough Road exit. By Train, you can catch the Lilydale/Belgrave line to Laburnam Station. It is then a 10 minute walk to our premises.

How do I sign up for a Weekly Term Class?

Send Kym an email – info@melbournewoodworkingcourses.com.au or call on 0423 499 273.

How can I sign up for a Short Course?
You can sign up and pay for all short courses on our website. Alternatively, you can email Kym at info@melbournewoodworkingcourses.com.au or call on 0423 499 273. Once you have enrolled and paid, you will emailed a paid in full tax invoice.
Do I get a reminder of the short course I’m booked into?
Yes, approximately 1 week prior to the course you will be emailed a Student Information sheet. This will explain where you can park, places to buy lunch nearby, etc.
How many students are there in each short course?
Usually there are a maximum of 6 students in each short course, however the Box Making course has a maximum of 5 only. We keep our course numbers low to enable more personalised teaching.
Do I need to bring anything?

We supply all tools, materials and safety equipment, unless otherwise advised.

For most short courses all you need to bring is a notepad and pen, we supply everything else. For the Furniture Restoration course you bring your own projects to work on and you will need to bring some consumable items. These will be detailed to you on signing up.

What should I wear?
Please wear comfortable clothing with sensible footwear that completely covers the foot.
Do I need to bring my own safety equipment?
We provide eye and ear protection and disposable dust masks. You can bring you own if you have them.
Do I receive a Certificate of Completion?

Yes, absolutely.  If you would like a Certificate of Completion please email Kym – info@melbournwoodworkingcourses.com.au and one will be emailed to you.

Do you have kitchen facilities I can use?

Yes we do. We have a fridge, microwave and kettle. We provide instant coffee and tea. We also have a coffee pod machine – $1 per pod.

What is your Refund Policy?

If you need to withdraw from a course, please notify us immediately.

If it is more than 3 weeks before the course starts and you prefer not to reschedule to a later date, we’ll gladly refund you the amount you paid, minus any PayPal or Credit Card charges.

For withdrawals less than 3 weeks prior to the course OR failure to attend the course – NO refunds or transfers are allowed. If we have a waitlist for the course however, and are able to fill the vacancy, you will be issued with a refund (minus any PayPal or Credit Card charges) or transferred to another course date.

What if a course is cancelled?
Course places are limited. If a course needs to be cancelled due to insufficient enrolments, we will notify you and issue you with a full refund or arrange a transfer to another class.

A course cancellation decision will be made 1-2 weeks prior to the course date. You will be advised via email and bank account details will be requested to enable an immediate refund.

Need more information? Get in contact!

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