FREQUENTLY ASKED QUESTIONS
Where are you located?
All of our weekly term classes and short courses are held at our premises at Ground Floor, 6 Rowern Court, Box Hill North, Victoria 3129.
How do I get there?
Off the Eastern Freeway, take the Middleborough Road exit. By Train, you can catch the Lilydale/Belgrave line to Laburnam Station. It is then a 10 minute walk to our premises.
How do I sign up for a Weekly Term Class?
How can I sign up for a Short Course?
Do I get a reminder of the short course I’m booked into?
How many students are there in each short course?
Do I need to bring anything?
We supply all tools, materials and safety equipment, unless otherwise advised.
For most short courses all you need to bring is a notepad and pen, we supply everything else. For the Furniture Restoration course you bring your own projects to work on and you will need to bring some consumable items. These will be detailed to you on signing up.
What should I wear?
Do I need to bring my own safety equipment?
Do I receive a Certificate of Completion?
Yes, absolutely. If you would like a Certificate of Completion please email Kym – email@example.com and one will be emailed to you.
Do you have kitchen facilities I can use?
Yes we do. We have a fridge, microwave and kettle. We provide instant coffee and tea. We also have a coffee pod machine – $1 per pod.
What is your Refund Policy?
For withdrawals less than 3 weeks prior to the course OR failure to attend the course – NO refunds or transfers are allowed. If we have a waitlist for the course however, and are able to fill the vacancy, you will be issued with a refund or transferred to another course date.
What if a course is cancelled?
A course cancellation decision will be made 1-2 weeks prior to the course date. You will be advised via email and bank account details will be requested to enable an immediate refund.